Terms and Conditions
Last updated: February 22, 2025
Acceptance of Terms
By accessing and using TEBOTronic's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Agreement to Terms
Your use of our services constitutes acceptance of these terms. If you do not agree, please do not use our services.
Eligibility
You must be at least 18 years old or have legal authority to enter into contracts.
Legal Capacity
You represent that you have the legal capacity to enter into binding agreements.
Services Description
TEBOTronic provides various technology and software development services.
Scope of Services
Our services include web development, software solutions, technical consulting, and related digital services.
Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services with notice.
Quality Standards
We commit to maintaining high professional standards and delivering quality services.
Account Responsibilities
Users are responsible for maintaining the security of their accounts and information.
Account Security
You are responsible for maintaining the confidentiality of your account credentials.
Information Accuracy
You must provide accurate and complete information when using our services.
Unauthorized Access
You must notify us immediately of any unauthorized access or security breaches.
Intellectual Property Rights
All intellectual property rights related to our services remain the property of TEBOTronic.
Ownership
All content, code, and materials are owned by TEBOTronic or our licensors.
License
We grant you a limited, non-exclusive license to use our services.
Restrictions
You may not copy, modify, or distribute our content without permission.
Payment Terms
Details regarding payments, refunds, and billing procedures.
Pricing
Prices are subject to change with notice. All fees are in specified currency.
Payment Methods
We accept major credit cards and other payment methods as specified.
Refunds
Refund policies vary by service type and circumstances.
Termination
Conditions under which services may be terminated.
Termination Rights
We reserve the right to terminate services for violations of these terms.
Effect of Termination
Upon termination, you must cease using all our services.
Data Retention
We may retain your data as required by law or our policies.
Limitation of Liability
Limitations on TEBOTronic's liability for damages.
Disclaimer
Services are provided 'as is' without warranties of any kind.
Limitation
Our liability is limited to the amount paid for services.
Indemnification
You agree to indemnify us against any claims arising from your use of services.
Confidentiality and Data Protection
Our commitment to protecting your confidential information and data security measures.
Confidential Information
We maintain strict confidentiality of all client information and project details.
Data Protection
We implement comprehensive data protection measures compliant with GDPR and local regulations.
Security Measures
Our security protocols include encryption, access controls, and regular security audits.
Security Measures
Technical and organizational security measures we implement.
Technical Security
We use industry-standard encryption and security protocols.
Physical Security
Our facilities are protected with physical access controls and surveillance.
Personnel Security
All employees undergo security training and background checks.
Communication Policies
Guidelines for communication between parties.
Official Communications
All official communications must be in writing through designated channels.
Response Times
We aim to respond to all inquiries within one business day.
Emergency Contact
Emergency support is available 24/7 for critical issues.
Warranties and Representations
Our warranties and service guarantees.
Service Warranty
We warrant that services will be performed professionally and competently.
Performance
We guarantee service availability as specified in service level agreements.
Limitations
Warranties are subject to specified limitations and conditions.
Dispute Resolution
Procedures for resolving disputes between parties.
Informal Resolution
Parties will attempt to resolve disputes informally first.
Mediation
If informal resolution fails, parties will engage in mediation.
Arbitration
Unresolved disputes will be settled through binding arbitration in Kosovo.
Force Majeure
Circumstances beyond our reasonable control.
Definition
Events including but not limited to natural disasters, war, or government actions.
Effects
Force majeure may excuse performance delays or failures.
Notification
We will promptly notify you of any force majeure events affecting services.
Assignment and Delegation
Rules regarding transfer of rights and obligations.
Assignment Rights
You may not assign these terms without our written consent.
Restrictions
We may assign our rights to affiliates or successors.
Notice Requirements
Assignment requires prior written notice to the other party.
Severability
Effect of invalid or unenforceable provisions.
Invalid Provisions
Invalid provisions will be severed from these terms.
Modification
We will attempt to replace invalid provisions with valid ones.
Interpretation
Remaining provisions will be interpreted to fulfill original intent.
Legal Compliance
Obligations to comply with applicable laws.
Applicable Laws
Services must be used in compliance with all applicable laws.
Export Controls
Export controls and sanctions regulations must be followed.
Anti-Corruption
Zero tolerance for corruption or illegal activities.
Feedback and Suggestions
How we handle your feedback and suggestions.
Feedback Collection
We may use your feedback to improve our services.
Usage Rights
We appreciate but don't require attribution for feedback.
Implementation
Implementation of suggestions is at our discretion.
Service Updates
How we manage and communicate service updates.
Update Types
Updates may include security patches, new features, or improvements.
Notifications
We will notify users of significant updates in advance.
User Requirements
Users may need to implement certain updates to maintain service.
Governing Law
Legal framework governing these terms.
Jurisdiction
These terms are governed by the laws of Kosovo.
Dispute Resolution
Disputes will be resolved through arbitration in Prishtina.
Severability
If any provision is invalid, remaining terms remain in effect.
Definitions
Key terms used throughout these terms.
Services
Services include all software, tools, and support provided.
User
Users refers to authorized individuals accessing services.
Content
Content includes all materials and data processed through services.
Maintenance and Updates
Our maintenance and update procedures.
Scheduled Maintenance
Regular maintenance windows are scheduled with advance notice.
Emergency Updates
Emergency updates may be performed as needed.
Notifications
We will notify you of significant system changes.
Technical Support
Available technical support services.
Support Levels
Multiple support tiers available based on service level.
Response Times
Guaranteed response times for each support tier.
Escalation
Clear escalation paths for critical issues.
Changes to Terms
How and when these terms may be modified.
Modifications
We may modify these terms at any time.
Notice
Changes will be posted on our website with the effective date.
Continued Use
Continued use after changes constitutes acceptance of modified terms.
Contact Information
How to reach us regarding these terms.
General Inquiries
For general questions: info@tebotronic.com
Legal Notices
Legal notices must be sent to our registered address.
Support
Technical support available at support@tebotronic.com